The information contained in this website is for general information purposes only. The information is provided by Shri Timli and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Shri Timli. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Shri Timlitakes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
License to use website
Unless otherwise stated, Shri Timli and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages or recipes from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Shri Timli’s express written consent.
Payments and refunds
You agree that you will pay for all products and services you purchase through this website, and that Shri Timli may charge your payment method for any products or services purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. You are responsible for the timely payment of all fees and for providing Shri Timli with a valid payment method for payment of all fees.
All sales are final.
Discounts are given for early payments for our seminars – the full payment in such cases should be done before midnight of the deadline day. The payment page will clearly show the discounts and dates. If by some chance a discounted amount is paid later than the cut off date, an additional sum will be charged on the day of the seminar. For longer programs, the cut-off dates for discounts will be clearly mentioned along with the program.
Receipts for payments will be given during the program or will be sent to you by email or post.
Prices for our services may change at any time but will always be announced clearly on our website. If a program is filled to capacity, it should show as unavailable but in the rare instance that a transaction takes place when the program is full, you will be given a full refund. In the rare instance that an event is cancelled for reasons beyond our control, you will be informed and you will be given a full refund. In such cases, you will also have the choice to allow us to keep the money towards another event or purchase.
In case there is a change of date, venue or time for a program you will be informed. In case of a major change you will have the choice to ask for a full refund. In such cases, you will be given the choice of actually receiving the refund or keeping it towards a future program.
You have read and agree with the cancellation and refund policy.
Limitations of liability
Shri Timli will not be liable to you in relation to the contents of, or use of, or otherwise in connection with, this website:
These limitations of liability apply even if Shri Timli has been expressly advised of the potential loss.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Shri Timli's liability in respect of any:
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
You hereby indemnify Shri Timli and undertake to keep Shri Timli indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Shri Timli to a third party in settlement of a claim or dispute on the advice of Shri Timli legal advisers) incurred or suffered by Shri Timli arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
Breaches of these terms and conditions
Without prejudice to Shri Timli's other rights under these terms and conditions, if you breach these terms and conditions in any way, Shri Timli may take such action as Shri Timli deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
Shri Timli may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
Shri Timli may transfer, sub-contract or otherwise deal with Shri Timli's rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with Indian law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of India.
Registrations and authorisations
Shri Timli is an initiative of OMSOHAM Human Welfare Charitable Turst.
Shri Timli's details:
Shri Timli is registered under OMSOHAM Human Welfare Charitable Trust and it's address is Village - Timli, Post Office - Devikhet, Pauri Garhwal, Uttarakhand, India.
You can contact Shri Timli by email to firstname.lastname@example.org.
Return & Refunds
At the time of delivery, you can return whatever you are not happy with and we will make the necessary adjustments to your order value.
If a product is returned due to a change in mind, or a reason other than the quality of the product, and your order value goes below our minimum order requirement, you will be assessed an additional delivery fee.
In case you have already paid for the returned item previously (through an online transaction, or subscription), a credit will be offered for future transactions.
Please send us a complaint in time! We are not able to credit or replace any items which have been kept beyond a period of 3 days, in case of perishables, and beyond their expiry date in case of non perishables, but have not been complained about.
Complaints and Quality
For complaints we receive after the delivery pertaining to quality issues, a credit will be offered for the next delivery.
Complaints received after 3 days of delivery for fresh produce (fruits and vegetables) will be handled on a case by case basis. This is because some more perishable or tender vegetables do not have a shelf life greater than that.
We guarantee freshness at the time of delivery, so we encourage people to send in complaints ideally at the time of delivery, or else soon after, so that refunds/credits can be easily processed.
There are a few characteristics of organic produce that need to be accepted by customers. In cases where a customer does not acknowledge this, he/she has the option of returning the products at the time of delivery, however refunds or credit after payment will not be accepted. The following are some examples:
Produce might be unevenly shaped, might not be very shiny or big. But it should be good inside. Natural or Organic is not about perfect looks, and does not rely on artificial growth promoters or chemicals to enhance physical appeal. The vegetables look like nature intended them to. This might be very apparent in cases of things like apples, which otherwise are infamous for heavy chemical and wax use (to make them look pretty), while in some cases the vegetables will look no different than a chemically grown vegetable.
There might be slight variations in color, size, and taste over the season of the vegetable. Again, it is because the characteristics of the vegetable can change with the weather.
On rare occasions, customers find a bug or two inside a vegetable. We are not referring to a big bug that has eaten a chunk of a vegetable, but a small bug inside a cucumber, or a piece of okra or brinjal. This will not happen very frequently, but there can happen once in a while. This is actually proof it is organic! A simple solution is to cut away the part with the little insects and use the rest. To be safe, you can boil the vegetable well. Ask your mother, granny and aunts, they will tell you this was not unusual until the 90s.
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service on +91 8826574848. In such a case we will refund any payments already made by you for the order.
If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.